Frequently Asked Questions

If you have a question that has not been addressed here, please contact Kristi@KristiLynGlass.com.

Artwork

How will my artwork be packaged for shipment?

Prints and note cards will be shipped flat and packaged to prevent bending during shipping. Framed artwork will be packaged to help prevent damage during shipment. If glass is included in a framed picture, there is no guarantee that it will not break during shipment. If that unfortunate event happens, please purchase replacement glass locally. Most framed artwork is assembled in a manner that will allow for relatively easy removal and replacement of broken glass.

How are Cloisonne Critters created?

Each original in the Cloisonne Critters series features a three-dimensional acrylic painted "critter" mounted on a printed fabric background. The detail on the critter is enhanced with dimensional paint to produce a cloisonne effect. Critters are mounted under Plexiglas in a wood frame painted to match the color of the cloisonne "leading."

What are encaustic paintings?

Encaustic works are made using melted wax. A variety of processes is represented, including dipping, melting on the surface support, tipping, blowing, and ironing. .

How are prints made?

Prints are made using a high-resolution ink-jet printer. Most are printed on glossy photo paper, but some are printed on high-quality watercolor or ink jet paper.

What sizes are large and small prints?

Large prints contain the artwork nicely on a 13" x 19" size paper. Small prints contain the artwork as large as possible on 8.5" x 1l" size paper.

How are note cards made?

Artwork is printed on glossy photo paper using a high-resolution ink-jet printer. These prints are mounted inside an embossed border on acid-free white 5" x 6 7/8" note cards. Matching envelopes are 5.25" x 7.25".

Jewelry

What is UTEEite?

UTEEite gets its name much like Fordite does, though UTEEite is made of ultra thick embossing enamel (UTEE). See http://en.wikipedia.org/wiki/Fordite for more information about Fordite. UTEE stands for Ultra Thick Embossing Enamel. It comes in crystal form in various colors. The crystals are melted in one or more melting pots and then made into various jewelry components that solidify when cooled. Ingredients are added to make the essentially plastic UTEEite sturdier, so it is typically quite durable, but in its thinner shapes it can be snapped or broken if subjected to too pressure or abrasion. All UTEEite components on this website have been created by Kristi Lyn Glass.

Does Kristi Lyn Glass make the beads used in her jewelry designs?

Kristi Lyn Glass has not yet ventured into glass bead making or kiln work. However, she does make UTEEite jewelry and pillbox components, and other components, such as faux dichroic glass.

Pillboxes

Are other sizes/shapes of pillbox base boxes available?

E-mail Kristi Lyn Glass to describe what kind of base box you require. Many other sizes/styles are available, though not all lend themselves to stained glass embellishment.

How long does it take to create a custom pillbox?

If all components are in stock, a custom box can be created in 2-3 days. If components must be ordered, it can add a week or so to the creation time.

Are pillboxes washable?

Pillboxes are designed to be totally immersible for cleaning. Use a mild soap and gentle scrubbing. Rinse and dry with a soft cloth. Use extra care when washing fringed pillboxes.

SteedBeads

How do I measure my horse for SteedBeads?

Use a tape measure or a piece of string to measure the distance around your horse's neck where the SteedBeads will sit. They should lie comfortably on the horse's shoulder (the drive line) and fit comfortably just in front of the withers. The SteedBeads should cross the chest area where they will not interfere with tack, such as a breastplate. SteedBeads come with an adjustment clip that allows them to be shortened, if required, but they cannot be lengthened. Therefore, order a length that is slightly longer than needed, rather than the exact size.

How do I fasten the SteedBeads around my horse's neck?

Each set of SteedBeads has a "fuse" loop that must be part of the loop the SteedBeads make around your horse's neck. This fuse is designed to break before the cord on which the beads are strung. If your SteedBeads should catch on heavy brush, for example, the fuse should break and the SteedBeads will either fall intact to the ground or stay clipped to your horse's mane with the alligator clamp that is at one end of the SteedBeads. To put the SteedBeads on your horse, position the clamp end on the horse's off (right) side, bring the strand around the neck and either thread the clamp through the fuse loop and clamp it to the mane (if your SteedBeads fit nicely at their full length). If you use this method, you may remove the adjustment clip entirely. If your SteedBeads need to be adjusted shorter, position the adjustment clip at the desired length and clip it onto the fuse loop. Then clamp the alligator clamp onto your horse's mane to keep the SteedBeads from rotating or slipping down your horse's neck when he/she puts his/her head down. Note that your pendant is positioned to face outward when the alligator clamp end of the SteedBeads is on the horse's off (right) side.

How long does it take to make a custom set of SteedBeads?

If all components are in stock, a custom set of SteedBeads can be created in a few hours. If components need to be ordered, it can add a week or so to the creation time.

Can different pendants be used instead of those in stock?

A wide variety of pendant options is available. Contact Kristi Lyn Glass to specify what you are seeking. She will e-mail you pictures of various possibilities from which you may choose. Keep in mind that custom pendants may increase the cost of your SteedBeads. You will be provided with a cost estimate and sent an invoice via PayPal for an additional cost incurred.

Can SteedBeads be created using glass and/or stone beads?

Durable plastic or metal components have been chosen for SteedBeads as a safety precaution should your SteedBeads somehow wind up in your horse's mouth. However, if you think this possibility is unlikely with your horse and situation, custom SteedBeads can be created with glass and/or stone beads. Such beads typically have smaller hole sizes, so such SteedBeads may have to be strung on a smaller diameter cord. Glass and/or stone beads are breakable and more costly, but if you are willing to pay more and risk losing your investment through breakage or loss, a custom set can be made to your specifications. A cost estimate will be provided by e-mail prior to requesting payment via PayPal. Inquire.

What do the different types of bells sound like?

Each type of bell has a different sound, which is hard to describe! However, in general terms, the aluminum tinkle bells have the loudest, sharpest sound. The other bells may be ranked in this order from louder to softer tones: Brass temple bells, jingle bells, round brass or chrome temple bells, enameled brass bells, and cloisonne bells.

Which types of bells are the most durable?

Brass temple bells and round brass or chromed brass temple bells are the most durable. Cloisonne bells are the least durable and are recommended only for controlled environments, such as dressage work.

How do I get my horse's picture on the SteedBeads Testimonials page?

Your pictures and testimonials are most welcome and much appreciated! Send your pictures to Kristi@KristiLynGlass.com along with your horse's name, your name, your city and state/country, and a brief comment about your SteedBeads experience. When your picture has been posted, you will be notified by email.